Privacy Policy

Privacy Policy

At SharpHaw, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European Union data protection laws.

1. Data Controller

SharpHaw is the data controller for the processing of your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us:

2. Data We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

  • Contact information (name, email address, phone number) when you fill out a form or contact us

  • Business information (company name, job title) if you represent a business

  • Communication preferences and any other information you choose to share

2.2 Information Collected Automatically

  • IP address and browser type

  • Pages visited and time spent on our website

  • Referring website or source

  • Device and operating system information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For detailed information about the types of cookies we use, please refer to our Cookie Policy.

3. Legal Basis for Processing

We process your personal data based on the following legal bases under Article 6 of the GDPR:

3.1 Consent

Where you have given us explicit consent to process your data for a specific purpose (e.g., marketing communications). You can withdraw your consent at any time.

3.2 Contract Performance

Processing necessary to fulfill our contractual obligations to you when you engage our services.

3.3 Legitimate Interests

Processing necessary for our legitimate business interests, such as improving our website and services, provided these interests are not overridden by your rights and freedoms.

3.4 Legal Obligation

Processing necessary to comply with legal obligations we are subject to (e.g., tax and accounting requirements).

4. How We Use Your Data

  • To provide and improve our services

  • To respond to your inquiries and communicate with you

  • To send you marketing communications (with your consent)

  • To analyze website usage and improve user experience

  • To comply with legal obligations

  • To prevent fraud and ensure security

5. Data Sharing and Transfers

  • Service providers who assist us in operating our website and providing services (e.g., hosting providers, email services)

  • Analytics providers (such as Google Analytics) to understand website usage

  • Professional advisors (lawyers, accountants) when necessary

  • Government or regulatory bodies when required by law

We do not sell your personal data to third parties. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it:

  • Contact form data: Retained for 2 years after last interaction

  • Analytics data: Retained for 14 months

  • Marketing data: Retained until you withdraw consent

When data is no longer needed, we securely delete or anonymise it.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

7.1 Right to Access

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and to request access to your personal data.

7.2 Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

7.3 Right to Erasure

You have the right to request erasure of your personal data when there is no legitimate reason for us to retain it.

7.4 Right to Restriction of Processing

You have the right to request restriction of processing in certain circumstances.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

7.6 Right to Object

You have the right to object to processing based on legitimate interests.

7.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time.

8. How to Exercise Your Rights

To exercise any of your rights, please contact us at contact@sharphaw.com. We will respond to your request within one month. This period may be extended if necessary.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

13. Supervisory Authority

If you have a complaint about how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your EU member state.

14. Contact Information

Last modified: February 2026

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